Shipping Policy

Thank you for shopping with us! We aim to provide fast and reliable shipping for all our customers. Please review our shipping policy below.

Processing & Shipping Times

• Order Processing: All orders are processed within 1–2 business days.

• Standard Delivery (UK): 2–5 working days.

• International Delivery: Delivery times vary depending on destination and customs procedures.

Next Day Delivery

• UK Next Day Delivery is available for an additional fee at checkout.

• Orders must be placed before 1pm to qualify. Orders placed on Friday next day delivery could not be delivered over the weekend the next day delivery day will be Monday.

Shipping Fees

• Free Shipping on orders over £60.

• For orders below this amount, shipping costs are calculated at checkout based on your location and chosen delivery method.

Carriers

We partner with a variety of trusted carriers to ensure timely delivery. Carrier selection may vary depending on your order and destination.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email to monitor your delivery.

Delays & Exceptions

Please note:

• Shipping times are estimates and may be affected by factors outside of our control.

• Holidays, customs clearance, or unforeseen circumstances (such as weather disruptions) may cause delays.

• International customers are responsible for any customs duties, taxes, or import fees applied by their local authorities.

Questions?

If you have any questions about shipping or need assistance with your order, please contact us at hello@wickscentandstone.co.uk